| Support options | |
| RTFM... | There is a wealth of information on this site, including manuals and, in many cases, board schematics. Use the order form or the product list to quickly find the right page. The ALIX customer showcase includes some helpful how-tos. A Google search can also be helpful at times... |
| Pre-order questions | Please contact sales1203@pcengines.ch. |
| Shipping questions | Please see our page on shipping issues first. |
| Technical support | Please contact support1203@pcengines.ch for support. |
| Support forum | We now have a support forum. |
| Defective product | Please follow our RMA process. |